Alpha Source, Inc.

BONE MINERAL DENSITOMETRY (BMD)
SERVICE AND PARTS

Alpha Source is your bone densitometry service provider with OEM quality and value of an independent service organization.
 

GE Healthcare chose Alpha Source as their exclusive authorized service provider for BMD equipment parts and service provider for installation, warranty and post-warranty.  Our 10-year relationship with GE Healthcare has demonstrated Alpha Source delivers value, quality and reliability for our healthcare customers to maximize their BMD productivity, reduce risk and support regulatory documentation. 

 

Bone Mineral Densitometry Service

Hospitals, imaging centers, and physician offices count on our nationwide network of certified and GE-trained field service engineers, who focus on the BMD modality to maximize your investment and uptime. Whether you typically rely on the OEM, an ISO, or have an in-house maintenance team, we have a service offering that meets your needs including full service, preventative maintenance, and repair parts and service to help keep your bone densitometry equipment at OEM levels of performance.

 

Our nationwide network of GE- trained and certified field service engineers work with the phone support provided from GE to deliver field-based corrective and preventative maintenance, quality assurance analysis, access to software updates, and applications training on bone densitometry equipment.  With this extensive training, our field engineers are equipped to complete repairs as proficiently as possible because we provide them with:

  • Comprehensive tools and test equipment
  • Advanced and all-inclusive access to GE technical and clinical support
  • Exclusive availability to GE parts
  • All-encompassing preventative maintenance process

We offer 3 different service plans to meet your needs in a cost-efficient manner. Our service plans are designed with comprehensive preventative maintenance to assure your system and documentation meets accreditation standards, and is performing optimally to maximize patient uptime.

 

Bone Mineral Densitometry Parts

As the exclusive distributor of GE BMD parts, Alpha Source provides OEM parts to keep bone densitometry equipment running at factory levels.  Our just-in-time (JIT) capability results in next-day service on most parts shipments, even hard-to-find parts.

 

Alpha Source stocks the replacement parts you need for timely repairs performed either by your in-house biomed technicians or by our nationwide team of highly trained field service engineers. This facilitates the fastest timeframes to return your equipment to good working order with minimal disruption to patient scheduling.

 

Alpha Source builds quality into every parts shipment through our 100% parts inspection process. Each part order is thoroughly inspected for accuracy, packaged appropriately, and shipped on-time to healthcare customers worldwide.

 

Our Electronic Data Interchange (EDI) makes it easy to order parts. We offer streamlined parts ordering processes that consolidate multiple purchase orders into a single electronic transaction. Our expert customer service representatives help you cross- reference OEM part numbers, assist with part identification and answer questions on parts availability and alternatives.

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