Alpha Source Customer Testimonials
Don't just take our word for it. Read what others are
At Alpha Source it is
not just about selling a wide range of quality products, it
is also about building relationships with our customers and
providing the best customer service possible. Our number one objective is to meet and exceed our
customer's needs and expectations.
I would like to say Thank You to
Alpha Source for the continued support and service
provided to my organization. My rep has worked closely
with me and has provided excellent customer service. I
feel my rep is an asset to Alpha Source and my company.
I look forward to the future and a growing relationship
with Alpha Source.
It is a real pleasure working
together with my customer service rep at Alpha Source.
He has helped me tremendously and has always been very
professional and friendly. It is fantastic to know how
ambitious he is in helping others, especially in such a
timely manor. I definitely appreciate his hard work and
Thank you for all your hard work in
coming up with the seemingly unattainable lamps and
batteries we need. It is always a pleasure to work with
you. Your promptness is much appreciated
I call my rep with minimal
information, and she is able to tell me the exact part I
need. I'm always pleasantly surprised when she is able
to come up with the lamp, battery, etc. I need from
minimal information provided.
When it comes to customer
satisfaction it is always a real pleasure to recall the
name of the companies and the sales representatives that
become part of you daily work, assisting you with all
your needs and supporting you with the various
alternatives in which to improve quality, service and
satisfaction. Creating a relationship between a costumer and a company
by building a permanent link of trust is very important
This is the case with Alpha Source & my customer service
rep, and has been for the past decade!!!
am writing this letter to mention that in my
professional opinion, my regular customer service rep is
one of the best. I speak with customers and vendors all
day everyday, and he, by far, is one of the most
efficient of them all. Whenever I call to place an
order, he is accurate with our account information
(account number, credit card information [number,
expiration date, etc.]). I tease him that pretty soon he will actually
know what part I am ordering before I call.
I've also spoken with a few other reps on several
occasions, and I think that Alpha Source hires the best
of the best. They always have great attitudes and
are very helpful.
Going the Extra Mile
I have had the privilege to work with
my sales rep for many months now in her capacity as a
sales associate and have found her to be extremely
competent with great attention to detail. She goes the
extra mile when asked to research or find an out of the
ordinary medical equipment part or accessory. In
addition she is pleasant to work with, has a great sense
of humor, and is timely in her research; all of which
makes working with her and Alpha Source a great
Placing orders with Alpha Source is
always a breeze. The customer service agents know their
stuff and are a pleasure to work with!
My experience when placing orders
with Alpha Source is always an enjoyable one. I
particularly enjoy speaking with my customer service
rep. I enjoy the pleasant and knowledgeable
representation they have.
I just want to thank you for the
great customer service that you provide. Many thanks for
the prompt replies on requested item specifications
prior to ordering, for the good follow-ups on back
orders, and most of all for helping us save money by
giving us reasonable pricing.
I am a Senior Purchasing Agent
servicing over 300 Hospital Nationwide and I have had
GREAT EXPERIENCES WITH APLHA SOURCE.
I want to take the time to "Thank You" and say that in
all my experiences with making purchases from various
sources over the years for medical batteries,
thermometers, xenon lamps, fiber optic cables etc, Alpha
Source has been by far the best and easiest to work
with. Not only have my orders been delivered to
hospitals in record time, but my orders were confirmed
almost within seconds of ordering.
My Sales Rep was concerned with my order, whether it
would work for me and the hospitals, and answered all my
questions on the products I was ordering.
I will continue to do business with Alpha Source each &
every time. Thanks again!!!